HOW MUCH IS SHIPPING?
We offer Express Shipping for free.
CAN I STILL CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at firstname.lastname@example.org. We will not be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?
Orders are dispatched from our warehouse based in Hong Kong, and are usually delivered within 1-4 weeks.There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatchedIf you do not receive one, please email email@example.com.
WHICH COURIER DO YOU USE?
Triangl uses FEDEX, EMS, ePacket and DHL.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties and customs. These will be due at the point of, or after delivery. Please be aware that MAISON COUCOU does not have any control for any duties and customs levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country. Since these fees are not computed nor applied to orders by MAISON COUCOU, please contact your local customs office to find out more information if you are unsure of the charges.